Techniques for Improving Non-Verbal Communication

At last…. Techniques for Improving Non-Verbal Communication Skills in the Workplace…

 Once we accept that we non-verbally communicate in our daily lives whether it be at home or work, we can improve how we send our secret messages….

Probe for more information: Actions speak louder than words and it can be confusing to you sometimes.  So instead of assuming what was meant to be said…ask!

Establish and maintain eye contact: You may not say you are paying attention to what is being said, but your eyes can ! so to show focus and attentiveness maintain eye contact with your speaker (s)

Use posture to show interest: Sit up straight and or lean forward to show you are interested and or listening to what is being said

Avoid assigning non verbal meanings out of context:  This ties into probing for more information and not assuming what a non verbal message meant

Associate with people from diverse cultures:  In the workplace you will see how diverse it has become…so take the time to learn and or ask about other cultures.  Observe how conversations are conducted.

Appreciate the power of appearance:  If you want others to take your work, company and yourself seriously, appearance is important. 

Reduce or eliminate physical barriers: Conduct meetings in an open area such as a boardroom.  Move away from the office environment.

Enlist friends and family: Ask those around you what gestures you make when speaking…what you don’t know can hurt you..career wise..

Improve your decoding skills: Train yourself to be observant to others non verbal messages to understand both verbal and non verbal messages i.e. facial expressions and body language

Observe yourself on videotape: Why not be your own judge?  Practice having a conversation and see what you are also saying non verbally.

Please feel free to comment….